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OUR COMMITMENT
Your privacy is important to us. Colliers Land Marketing recognises the importance of privacy in relation to personal information given to us.
We will therefore seek to ensure that the information is accurate and secure, and that your rights are protected. Put simply, we want you to feel comfortable with how we use your information, and the security we provide for that information.
What is Personal Information?
We define 'personal information' as information that can identify you, such as your name, or information from which your identity can be satisfactorily established, such as your home address.
In providing Real Estate services to you we may need to obtain this information. Some organisations, recognising the value of personal information, may misuse your details. Colliers Land Marketing undertakes never to disclose (give, sell, or rent) personal information to any other organisation for their marketing purposes.
Personal Information is different from Sensitive Information. Sensitive information is information about an individual's private preferences, such as race, religion or sexual preference. Colliers Land Marketing does not seek to collect this information, but advises that such information may be collected accidentally in our relationship with you.
This information does not affect how Colliers Land Marketing deals with clients and potential clients, and has no relevance to sales processes. As such, SENSITIVE INFORMATION IS NOT RECORDED OR TRANSMITTED.
How is my personal information to be used?
We collect personal information at our properties 'On Show' for a number of reasons:-
Security - As added security for our sellers, we require a name and contact details for people who inspect our properties. We reserve the right to ask for verification of identity (eg, a Driver's Licence).
Feedback - We will generally contact people who visit one of our Open Houses and ask their opinion of the home. This helps us to provide a better service, and market our properties more effectively.
Marketing - We may contact potential purchasers with respect to the property they viewed, or other properties that we believe may be of interest to them. We may contact potential sellers with information about our company and the services we offer. This may be done by telephone, e-mail, text messaging, or through the post.
General - We will usually request personal information from clients or potential clients. This information will be used in different ways, depending on the purpose for which it is collected.
Almost all of the services provided by Colliers Land Marketing require some personal information. This information will be used accordingly, for example, researching a property or obtaining a title search.
We may use the information for direct marketing purposes and to seek potential clients through promotional activities. This may be in the form of letters, brochures, or informational booklets such as our Real Estate Reports. In providing your information you agree to this use, and you may ask to be removed at any time.
YOUR RIGHTS
In accordance with the Privacy Act (1988) and Amendments, you have the right to request a copy of all information we have about you. You can also request information on what companies your information has been provided to, and for what purpose that was done. Please note that requests for your personal information can only be made by you.
We seek to ensure all information we have is accurate and up to date. If you discover that any information we have about you is incorrect, please ask us to amend the information accordingly.
If you are receiving information from us and you wish to discontinue that service, please advise us. Where possible, we will also delete some or all of your information at your request.
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